Customer Reviews
Real customers, real mornings, real French pastries.
The croissants are excellent, zero complaints on quality. Two stars because my order arrived four days late and completely thawed. Contacted support twice before getting a response. They did refund me immediately and reshipped. Second order was perfect. I will try again but the first experience was frustrating.
original order never showed up. waited 10 days. contacted my french baker and they reshipped within 24h and refunded the original at no cost. the replacement croissants were genuinely delicious. product would be 5 stars. experience was stressful. communication could be more proactive.
Two stars for the logistics, five stars for the baguette itself. Arrived fully thawed after a major carrier delay. Texture was affected and it was not the experience I paid for. Customer service refunded everything and reshipped. Replacement arrived frozen and was outstanding. The company handled it well but it should not have happened.
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